on the right side of the Windows task bar (at the bottom of the desktop) and select Settings > Proxy Settings.Before you can use PrintMessenger to convert documents on your computer to PDFs and upload them to the site, you must download PrintMessenger and install it on your computer.
Notes:
● Installation is a one-time procedure that you do directly from the site.
● If you already have a version of PrintMessenger installed, you must uninstall it before you install the new version.
● You must have administrative privileges on the computer on which you are installing PrintMessenger.
● In some restricted environments you must establish proxy settings before you can use PrintMessenger to upload files to the site.
The computer on which you plan to install PrintMessenger must be running one of the following supported operating systems:
Windows (32-bit and 64-bit)
● Windows Server 2003
● Windows Vista
● Windows 7
● Windows 8
● Windows 10
● Windows Server 2008 R2
● Windows Server 2012 R2
A Windows computer must also have:
● Microsoft® .NET Framework 3.5 and all related Service Packs (SPs) and updates installed. If .NET Framework 3.5 is not installed, you will be notified during PrintMessenger installation, and will need to install .NET Framework 3.5 before you can install PrintMessenger.
Important: .NET Framework 3.5 is the required version for PrintMessenger, even if a higher version is available for your Windows computer.
Macintosh
● Macintosh OS 10.7
● Macintosh OS 10.8
● Macintosh OS 10.9
● Macintosh OS 10.10
Microsoft .NET Framework 3.5 is required on all Windows computers where you want to install PrintMessenger. Before you try to download and install PrintMessenger, check if .NET Framework 3.5 is installed on your computer. If .NET Framework is not installed, you must install it. If you try to install PrintMessenger and the correct version of .NET Framework is not installed, you will have to install it before you can install PrintMessenger. After you install .NET Framework 3.5, check that it includes all updates and service packs recommended by Microsoft.
The procedure for installing .NET Framework depends on your version of Windows. Some guidelines are provided below. For more details, go to the Microsoft web site.
Windows 7 or 8
1. Go to the Control Panel and select Programs and Features.
2. In the left pane, click Windows features on or off.
3. Select Microsoft .NET Framework 3.5.1 and follow the instructions.
4. Be sure also to install updates if advised to do so by Microsoft.
Windows Server 2008
1. Select Administrative Tools > Server Manager.
2. Select Add Features.
3. Expand .NET Framework 3.5.1 and then select the .NET Framework 3.5.1 check box.
4. Click Next and follow the instructions.
5. Be sure also to install updates if advised to do so by Microsoft.
Windows XP
1. Go to the Microsoft web site to download and install .NET Framework 3.5.
2. Use Windows Update (Start > Windows Update) to check for updates to .NET Framework 3.5. If updates are available, be sure to install them.
1. If you have an earlier version of the Windows PrintMessenger, go to the Control Panel and uninstall the existing version of PrintMessenger.
If you have an earlier version of the Macintosh PrintMessenger, go to the installation folder (/Applications/EFI) and run the Uninstall EFI Mac Print Messenger application.
2. Go to the home page on the site and then:
● On a Windows computer, click Windows (32Bit) or Windows (64Bit) depending on whether you need a 32-bit or 64-bit version of PrintMessenger.
● On a Macintosh computer, click Mac.
3. Click Run (or Open) to start the installation from the site or click Save to save the installer and run it from your computer.
Note: As always, Macintosh users must double-click the downloaded DMG file to mount it.
4. Follow the instructions in the installation wizard to install PrintMessenger. If you are told you need Microsoft .NET Framework 3.5, you will need to install it before you can install PrintMessenger.
5. After PrintMessenger is installed, start to use it to convert files to PDFs and upload them to the site.
Note: If you need to establish proxy settings to connect to the Internet, follow the instructions below.
In some restricted environments (as determined by your organization), you must establish proxy settings to connect to the Internet. Without these proxy settings you will not be able to use PrintMessenger to upload files to the site. If necessary, contact your IT staff to obtain the information you need to configure proxy settings (typically address and port). The procedure is different on Windows and Macintosh computers.
On a Windows computer
1. Right-click the PrintMessenger icon on the right side of the Windows task bar (at the bottom of the desktop) and select Settings > Proxy Settings.
2. Select Manual Proxy Settings.
The Domain and Username fields are automatically completed for you. (This is the user name you use at your company, not the user name for logging into the site.)
3. Complete the Address and Port fields.
4. Enter your Password. (This is the password you use at your company.)
5. Click Save Settings.
On a Macintosh computer
On a Macintosh computer, proxy settings are part of the advanced network settings (System Preferences > Network). Refer to the Help system on your computer and/or ask your IT staff for assistance.
● Using PrintMessenger to convert files to PDFs and to upload them